| RECYCLEBANK GENERAL |
| What is Recyclebank? |
| Recyclebank is a rewards program that helps create a more sustainable future by rewarding people for taking everyday green actions like recycling. Recyclebank members are rewarded with points they can use for deals and discounts from more than 3,000 local and national businesses. |
| How does Recyclebank work? |
| Residents report to Recyclebank that they recycled that week via computer, mobile application or phone. Recyclebank Points are provided to those households that recycled and are based on the months recycling weights. The points can be redeemed for rewards like discounts, products, and gifts cards at national and local retailers and partners. |
| How do residents sign up to become Recyclebank members? |
| Residents just need to register their free Recyclebank account in order to start earning. Simply visit Recyclebank.com and click ‘Register’ to get started. Or call 1-888-727-2978 to register (registration support is available in English and Spanish). |
| POINTS AND REWARDS |
| When can I report that I’ve recycled and how often? |
| Residents who receive Brookhaven recycling collection services can report once a week after they have recycled and they have until 11:59pm Sunday so as to be able to be credited with that weeks Points. Residents who do not receive Brookhaven recycling collection services can also become a member and earn points by learning about green living tips, referring friends, and pledging to take certain green actions. |
| How are points awarded? |
| Residents have the opportunity to earn lots of Recyclebank Points. Residents earn points each week they report that they recycled. Those residents that have reported their recycling effort then receive Recyclebank Recycling Points approximately one week after the month has ended. These points are based upon the total recycling weight of your collection area for that month. Additional Points are earned when residents report that they recycled. Points can be earned through various other green actions and learning opportunities. |
| How do I convert my points to rewards? |
| Recyclebank Points can be redeemed for rewards from participating local and national reward partners. Redeeming points is just like shopping online—simply visit Recyclebank.com and click ‘Get Rewards’. Members without a computer can also redeem points by calling the toll-free Recyclebank Customer Care number at 1-888-727-2978. |
| What kinds of rewards are available? |
| There are 10 categories to choose from, including Food and Grocery, Sports and Recreation, Entertainment, Restaurants, Health and Beauty, and more. |
| How do I receive my rewards? |
| Rewards can be mailed to your home, ordered online, or you can even print them at home on your own printer for immediate use. |
| How much can I earn? |
| On average, members can earn up to hundreds of dollars in reward value through their annual recycling efforts. |
| RECYCLEBANK OF THE TOWN OF BROOKHAVEN |
| How does the Town of Brookhaven Benefit from Partnering with Recyclebank? |
In many ways, including:
- A green rewards program that gives meaningful savings directly to residents.
- Gratifying citizens with rewards that in turn stimulate local economic development.
- Saving money through diverting recyclables away from the costly waste stream and into a recycling stream. If Town of Brookhaven residents recycled just 5% more, the Town would save $1 million dollars in disposal costs and realize $500,000 through the sale of recyclables.
- Showcasing environmental leadership and community stewardship.
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| RECYCLEBANK CUSTOMER CARE |
| How do I reach Recyclebank Customer Care if I have a question about my account? |
| Call 1-888-727-2978 |
| What the hours of operation for the Customer Care Department? |
- Daily 8:00am – 10:00pm
- HOURS FOR REWARD REDEMPTIONS AND REGISTRATION 24/7.
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| TYPICAL CUSTOMER SERVICE RESPONSE |
- 90% of all calls are answered in 90 seconds or less.
- Emails are responded within 48 to 72 hours.
- First Call Resolutions are currently @ 92%.
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For more information, visit www.Recyclebank.com, fan Recyclebank at www.Facebook.com/Recyclebank, and follow Recyclebank at www.Twitter.com/Recyclebank
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